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Getting Started
- Getting started as a Working Pro Subscriber
- How to Get Started as an Entry Level Pro Subscriber
- How to Enter the Live Coaching Sessions
- How to get help froma live customer support agent
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Frequently Asked Questions

We know starting your IT and cybersecurity journey can bring up a lot of questions. That’s why we’ve compiled answers to the most common ones, so you can feel confident and informed every step of the way.

Do you provide certifications or job placement?

No. We are not a licensed school and we do not provide certifications or job guarantees. What we do provide is coaching, guidance, and practice environments to help you learn effectively and prepare for certifications from licensed providers if you choose.

What if I don’t have time every day?

That’s fine. You can learn at your own pace. We record our micro coaching videos, and our community helps you stay accountable even if you only have a few hours per week.

I’m new to IT. Will I be lost?

Not at all. Our coaching is designed to guide beginners step by step. You’ll get mentoring, curated recommendations for trusted training, and real labs to practice what you learn.

How does the refund policy work?

We offer a 1-week “Love It or Refund” guarantee. If you’re not satisfied, simply request a refund within 7 days — no questions asked.

By enrolling, you acknowledge that Skills at Will, LLC (this program) is not designed or intended to qualify its participants and graduates for employment. It is intended solely for the avocation, personal enrichment, and enjoyment of its participants.

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